Venue terms

Plans

• Plans are £29 (Starter), £59 (Growth) or £99 (Pro) a month, excluding VAT, billed monthly through Stripe. You can cancel at any time; the plan runs to the end of the month you have paid for.
• Founding Five venues get their first month free and their plan price locked for 12 months from go-live.

Creator budget

• You prepay a creator budget (at least £100 to start). Tastemark collects it as your agent and passes it to creators for verified views. It is not our revenue.
• Unused budget rolls over. If you choose auto top-up, we top your balance back up to your chosen level each month, charging only what was used.
• If you leave, unspent budget is refunded to you, less any card processing fees we cannot recover.

Campaigns

• You set the rate per 1,000 views for Starter creators; higher tiers are filled at +50% each and can be raised, not lowered. You set caps per video and per month.
• You pay only for verified views on approved posts, within your caps and balance.
• You must not ask creators for positive reviews, reviews on other sites, or anything that would mislead consumers. Creators give honest opinions.
• Meal bonuses you offer must be honoured when a creator presents a valid voucher code.

Flags

You can flag posts that break your brief. A person reviews every flag. If a flag is upheld, any pending pay on that post returns to your budget.

What we don't promise

We verify views, not footfall or sales. No platform can guarantee visits or revenue, so we show you views, cost per 1,000 views and voucher redemptions and suggest you compare with your own sales.